FAQ ?
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5ARCHEEP is the online job matching platform for “Employers” who seek applicants and “Applicants” who look for jobs.
Yes. In order to utilize 5ARCHEEP whether you are an employer or a job seeker, you need to sign up first.
No. It is free of charge.
Click on the “Started with Employers” on the top page → Enter all information in the Sign up form *Do not forget to tick the checkboxes about “Terms of Use”and “Data Protection Policy” and “I’m not a robot” → Click Sign Up → Verify your email address by clicking the link sent to you
(Click the link to sign up: www.5archeep.com)
Go to the Home page → Click on the “Started with Applicants” → Enter all information in the sign up Form → *Do not forget to tick the checkboxes about “Terms of Use” and “Data Protection Policy” and “I’m not a robot” → Click Sign Up → Verify your email address by clicking the link sent to you
(Click the link to sign up: www.5archeep.com)
Click on the button that shows the Thai (TH) and English (ENG) language options on the upper right corner of the page.
Our support hours is from 9:00 am to 17:00 From Monday to Friday in Thai Local time (Except Saturday, Sunday and Public Holiday)
Yes, we manage your personal information by following our data protection policy which complies with data protection law and regulations, such as General Data Protection Regulation (GDPR) However, it's always a good practice to use strong passwords and be cautious while sharing sensitive information online.
To fill out the applicant form, please follow these steps:
Go to the Home page → Click on the “Started with Applicants” → Enter all information in Applicants Sign up form and click on the “Sign Up” -> Go back to Home page and Log in with your Username and Password → Click on the “Update Profile” → Input your resume information → Click on the “Save” after filling in all information
Yes, you can. To update or re-edit, please follow these steps:
Log in to your account and Go to the “Menu Dashboard” → Click on the “Update Profile” → Edit the resume information → Click on the “Save”
Just click on the "Save" on the job listing page.
No, there is no limit. You can apply for jobs as long as you complete all your resume information.
You must fill out the applicant form (resume) on our website first.
We suggest you click the “Consider Later” to save it for later viewing.
Log in to your account and Go to the “Menu Dashboard” → Click on the “Save/Apply”.
You will receive a contact via e-mail, SNS, call, etc. that you fill in a resume.
No, It is free of charge as long as you use our website on the free plan.
You can create and post your job listings with no limit and receive “Job Notification” from applicants who are interested in your job.
Go to the Home page → Click on the “Started with Employers” → Enter all information in Employers Sign up form and click on the “Sign Up” -> Go back to Home page and Log in with your Username and Password → Click on the “Post Job” → Click on the “New Job Post” -> Enter information in all field -> click on the “Publish Now”, if you want to post
(Click the link to create job information: www.5archeep.com)
Yes, you can. Log in to your account and go to the “Menu Dashboard”→ Click on “Post Job" → Click on “Edit” to update your listing information.
Job postings can be shown on the website for 6 months from the posting date. After this period, the job will be automatically removed if there are no updates.
The “Job Notification” is the notification when applicants are interested in and considering to apply for.
You can view only the applicants ’s gender, age, and preferred position.
Yes, we have 2 kinds of paid plans, 1 is One Stop Service, and another one is a Job Interview Service. In the Job Interview Service, there are 2 plans, “Basic Plan” and “Business Plan”.
We offer the following 2 kinds of services, 1. One-stop service and 2. Job Interview Service.
- One-stop service is the traditional recruitment service with a recruitment guarantee.
- Job Interview Service is a new service that coordinates applicants’ interviews based on the plan package.
- One-stop service is the traditional recruitment service with a recruitment guarantee.
- Job Interview Service is a new service that coordinates applicants’ interviews based on the plan package.
Please see each service detail below the table
- For the One Stop Service, the service fee will be one month's gross salary of the hired applicants or a minimum of 30,000 baht + VAT 7%, whichever is higher.
- Regarding the Job Interview, we offer two plans: Basic Plan (5,200 THB + VAT 7% for 3 interviews) and Business Plan (10,000 THB + VAT 7% for 6 interviews). You need to pay for these plans in advance.
- Regarding the Job Interview, we offer two plans: Basic Plan (5,200 THB + VAT 7% for 3 interviews) and Business Plan (10,000 THB + VAT 7% for 6 interviews). You need to pay for these plans in advance.
To purchase a support plan, please follow these steps:
Log in to your account and go to the 5ARCHEEP main page → Click “Service” menu on the Home page → Choose a package (One Stop Plan/ Basic Plan/Business Plan) → Continue → Fill in your credit card information and Billing address→ Fill in your requirements → send → done
By Credit card.
For the Job Interview "Basic Plan" and "Business Plan" do not include foreign applicants. If you are seeking foreign applicants, you can only choose the "One Stop Service." For further information, please feel free to contact us.
Yes, it does. If a new employee we refer decides to leave for personal reasons within 90 days (from the first day of starting work), we will replace a new candidate free of charge for only 1 time.
It depends on “You” whether or not to interview online or face to face.
No, we won’t handle highly specialized skills related to some business fields such as bodyguards, scientists, researchers, etc., Please inquire us in advance for further information
Firstly, We will do the screening interview according to your requests and conditions. In case our screening is passed, we will send you their resume via email or through the massage room. After that, if you select any resumes, we will coordinate an interview schedule, either in person or online.
We use the "Message Control" in the Menu dashboard to communicate with you. First, Log in to your account and go to the “Menu Dashboard” → Click on the "Message Control"
Log in to your account and go to the “Menu Dashboard” → Click on the "Appointment” to check the interview appointment between you and the applicants.
Log in to your account and go to the "Menu Dashboard" → Click on "Service & Billing" to see your service usage and billing documents.
Yes, we have an “Interview Support” service to support language during your interview. We support Thai - English.
It is 800 Thai Baht per online interview plus VAT 7%.
No, you can't. We cannot accept refunds after the conclusion of the support service contract.
